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Orders
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| Four easy ways to order! |
| 1)  | Our secure website | Just shop, click, and buy! |
| 2)  | By telephone | 1-509-946-9893 |
| 3)  | By email* | books@advunderground.com |
| 4)  | By postal mail** | See address below |
*Email is not secure. We do not recommend sending credit card information through email. **Items ordered by postal mail are more likely to be already sold. We recommend reserving an item by email or phone before sending postal payment. |
Sales tax of 8.3% will be applied to the total on all orders shipped to Washington state, unless a signed resale certificate is provided (or already on hand) at the time of sale.
*All orders are shipped in boxes, unless a flat-rate envelope is requested. *All dust jackets (on used books only) are protected in a mylar dust jacket protector, except where the dust jacket design does not allow for one.
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Payment
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We can accept Visa, MasterCard, and American Express (AMEX), as well as checks and money orders to our mailing address:
Adventures Underground PO BOX 4641 West Richland WA 99353 USA
Open Shop: 1391 George Washington Way Richland WA 99354 USA
Check payments can be made out to "Adventures Underground."
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| Shipping |
USPS Media mail is our standard domestic shipping and is $3.75 for the first book, $0.50 each additional book. Expected delivery
time is five to fourteen business days. Occasionally books travelling
to the east coast take longer than two weeks to arrive, and items
shipped to Washington state often arrive the next day. This rate is for books only.
USPS Priority mail is $8.50.
Priority mail averages two-three days delivery time. We offer free Priority mail shipping and insurance on every cover art purchase.
International Priority includes insurance and is usually about $30.00 - the USPS rates went up in May 2007, so unfortunately it is rather high.
International 1st Class is generally cheaper than Priority, unless the item is rather heavy, in which case it will have to go via Priority. This method is not generally tracked or insured.
Global Priority Mail is available upon request only - we prefer to ship in boxes for most items. $11 for a large envelope; $9.00 for a small envelope.
UPS / FedEx / Etc. are priced dependent on destination and speed of delivery. If using your own account, a $2.00 fee will be applied to the book price.
Packing / Handling charges are minimal and are included in the quoted shipping rates. This covers boxes, dust jacket protectors, time, and insurance.
Lost Mail is rare, but does occasionally occur. Please
notify us if your package has not arrived within the estimated delivery
time frame. We can begin filling out claims forms at the post office,
but we do not refund any costs until 30 days have passed after the
last expected delivery date.
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| Returns |
Please notify us first if you plan to return an item.
We can accept returns up to 14 days after you have received the item.
If the item was not as described, then we will refund the full purchase
amount, provided you return it in the same condition as we sent it.
You may return items within this time period (after notifying us) for any other reason, but we do not refund shipping.
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Conditions/
Grading
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We grade the condition of our books on a
simple scale: Near Fine, Very Good+, Very Good, Good+, Good, Fair,
Poor. Some of our early listings include terms that we no longer use;
please inquire if the description is no longer sufficient. We do our
best to describe main flaws and give an understandable description
of the book. We post a photo for each item in our inventory to give
you a better idea of condition and content, and re-evaluate each item
before confirming orders.
Comic books are graded Fair, Good, Very Good, Fine, Very Fine, and Near Mint.
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| Contact
Us |
Email: books@advunderground.com OR Inquiry Form
Phone: 1-509-946-9893
| Mail: |
Adventures Underground PO BOX 4641 West Richland WA 99353 USA
Open Shop: 1391 George Washington Way Richland WA 99354 USA |
Currently: 10:00 am to 8:00 pm Pacific Time every day.
We do return calls and emails within two days (though we get a bit behind on the weekend)--if you have not received a reply, please inquire again.
Please contact us if:
You would like to place an order
You have a question about anything in our stock
An item has no picture, has the wrong picture attached, or is
too blurry
There is a problem with your order -- (Items not as described,
general returns, lost packages, etc)
We also love to hear when we have done the job right! Let us know
if you have comments
or suggestions.
We rarely buy used books online, but please contact us if you have a piece of cover or interior art for sale.
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