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Policies - Orders - Payment - Shipping - Returns - Grading - Contact

Orders

Four easy ways to order!
1) Our secure websiteJust shop, click, and buy!
2) By telephone1-509-946-9893
3) By email*books@advunderground.com
4) By postal mail**See address below
*Email is not secure. We do not recommend sending credit card information through email.
**Items ordered by postal mail are more likely to be already sold. We recommend reserving an item by email or phone before sending postal payment.


Sales tax will be applied to the total on all orders shipped to Washington state (at the destination tax rate), unless a current resale permit is provided (or already on hand) at the time of sale.

*All orders are shipped in boxes, unless a flat-rate envelope is requested.
Payment

We can accept Visa, MasterCard, and American Express (AMEX), as well as checks and money orders to our mailing address:

Adventures Underground
1391 George Washington Way
Richland WA 99354
USA

Open Shop:
1391 George Washington Way
Richland WA 99354
USA

Check payments can be made out to "Adventures Underground."

Shipping

USPS Media mail is our standard domestic shipping and is $3.99 for the first book, $0.50 each additional book. Expected delivery time is five to fourteen business days. Occasionally books travelling to the east coast take longer than two weeks to arrive, and items shipped to Washington state often arrive the next day. This rate is for books only.

USPS Priority mail
is $11.50. Priority mail averages two-three days delivery time. We offer free Priority mail shipping and insurance on every cover art purchase.

International Priority includes insurance and is usually at least $50.00 - the USPS rates seem to go up every year, so unfortunately it is rather high.

International 1st Class
is generally cheaper than Priority, unless the item is rather heavy, in which case it will have to go via Priority. This method is not generally tracked or insured.

UPS / FedEx / Etc. are priced dependent on destination and speed of delivery. If using your own account, a $1.00 fee will be applied to the item price to cover packaging.

Packing / Handling charges are minimal and are included in the quoted shipping rates. This covers boxes, dust jacket protectors, time, and insurance.

Lost Mail is rare, but does occasionally occur. Please notify us if your package has not arrived within the estimated delivery time frame. We can begin filling out claims forms at the post office, but we do not refund any costs until 30 days have passed after the last expected delivery date.

Returns Please notify us first if you plan to return an item. We can accept returns up to 14 days after you have received the item. If the item was not as described, then we will refund the full purchase amount, provided you return it in the same condition as we sent it. You may return items within this time period (after notifying us) for any other reason, but we do not refund shipping.

Conditions/
Grading

We grade the condition of our books on a simple scale: Near Fine, Very Good+, Very Good, Good+, Good, Fair, Poor. Some of our early listings include terms that we no longer use; please inquire if the description is no longer sufficient. We do our best to describe main flaws and give an understandable description of the book. We post a photo for each item in our inventory to give you a better idea of condition and content, and re-evaluate each item before confirming orders.

Comic books are graded Fair, Good, Very Good, Fine, Very Fine, and Near Mint.
Contact Us

Email: books@advunderground.com OR Inquiry Form

Phone: 1-509-946-9893

Mail: Adventures Underground
1391 George Washington Way
Richland WA 99354
USA

Open Shop:
1391 George Washington Way
Richland WA 99354
USA

Currently: 10:00 am to 9:00 pm Pacific Time, every day.


We do return calls and emails within two days (though we get a bit behind on the weekend)--if you have not received a reply, please inquire again.

Please contact us if:

You would like to place an order

You have a question about anything in our stock

An item has no picture, has the wrong picture attached, or is too blurry

There is a problem with your order -- (Items not as described, general returns, lost packages, etc)

We also love to hear when we have done the job right! Let us know if you have comments or suggestions.

We see an incredible amount of local merchandise brought into our store for trade, and so we do not generally purchase items online, except as a special order from a customer.

 

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